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Team Effectiveness and Its Measurement

A Framework

Anup K. Singh, Ph.D. is Professor, International Management Institute, B-10, Qutab Institutional Area, Tara Crescent, New Delhi 110 016. E-mail: aksingh{at}imi.edu

Nina Muncherji

Nina Muncherji is Assistant Professor, Institute of Management, Nirma University, Sarkhej-Gandhinagar Highway, Ahmedabad 382 481. E-mail: nmuncherji{at}nim.ac.in

A team is a building block of any organization. Consequently, effective teams are a pre-requisite for organizational success. Different groups of people perceive criteria and measures of team effectiveness differently. There are objective as well as perceived measures of team effectiveness. Team effectiveness is a multi-faceted phenomenon. It is important that scholars and practitioners develop a comprehensive and holistic perspective on team effectiveness. We propose a functional approach to team effectiveness that focuses on five team functions: team objectives and integration, decision-making, managing meetings, implementing decisions and creating a healthy climate. It is argued that one needs to pay attention on all these five functions and strike a balance among them to make a team effective.

Global Business Review, Vol. 8, No. 1, 119-133 (2007)
DOI: 10.1177/097215090600800108


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