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Global Business Review
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Case Study

The Letter War

Jittu Singh

Jittu Singh, Professor at XLRI Jamshedpur (Contact: jittusingh{at}xlri.ac.in.).

This caselet is a description of differences between two individuals in an academic institute. The problem(s) it addresses have a bearing on relations between academic and administrative people, organization culture, systems and processes and traditional and modern e-mail communications. The case situation is not to be used as an illustration of correct or incorrect way of addressing the issues. It can be used for teaching purpose.

Global Business Review, Vol. 9, No. 2, 299-309 (2008)
DOI: 10.1177/097215090800900209
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